Everyone is asking fairly dumb questions like is Google a viable alternative to Microsoft? Of course the real question is simply "is Google and Microsoft a viable alternative to the Internet?" I can't honestly remember the last time I sat down to write "a document". The whole concept of the office document is dead for me, it's all just 'Internet stuff' now. 
It's scraps of XML, Notation3, text files, HTML, a few legacy bits, the occasional PDF file. There's no structure or editor for it. It's just 'stuff', and the idea that there is some kind of software package or suite to handle it is ridiculous.
And on the Internet, you are on your own. There is a downside to that individualism - it means nobody gives a shit. Not Bill Gates, not Eric Schmidt and not Steve Jobs. Don't trust any of them.
